Returns Policy
If you are dissatisfied with your order for any reason, you can return your unused/new items for a prompt refund or exchange less a 30% restocking fee and outbound postage actual costs* (*if your order was shipped free based on total order amount, outbound postage cost will be deducted from the return). All returns must be in original packaging and in unused condition. Refunds for items in new unopened condition and returned within thirty (30) days of the purchase date will be credited in the same form as the original payment type less restocking fee. Refunds for items returned more than thirty days after the purchase date there are no returns accepted. The original shipping and handling charges are not refundable. If your shipment is damaged in transit you need to notifiy us with 5 days of receipt of your shipment so we can file a claim with the shipping carrier. Original packaging needs to be included with any damage claim.
Please mail your rreturn/package in a prepaid, insured, traceable method to the address below.
518 Breakers126 Sherman Ave
Troy NY 12180
Call us at (518) 429-4682 if you have any questions.
Shipping
We can ship to any address in the contintal USA. For orders outside the continental USA, please call for a shipping quote.
Call us at (518) 429-4682 if you have any questions.